Sometimes Microsoft certified drivers work better, and sometimes a new version of the drivers from VIA/nVidia can help. Note 2: A lot of users reported problems with VIA and nVidia low level drivers (i.e. If you have MMC errors or more, please disable the anti-virus software during the writing process. Note 1: A lot of users reported problems with NAV on some configurations. If all are applied but you still have a problem, please email us, we will assist you as soon as possible.ġ) Do you have the latest version of the current software? Please visit our website for the latest version.Ģ) Do you have the latest firmware for your hardware (DVD writer)? If you are not sure, check the information on this page:ģ) Did you turn off any anti-virus and other burning applications which might access the CD/DVD units at the same time? Here you can find some tips and advice, please follow all these guidelines. If you have any comments or suggestions for the next release, please feel free to post them to us. * If you still can't solve your problem, please contact our support try to help you as soon as possible, usually in one or two business days. * Please read our FAQs (Frequently Asked Questions).

* Make sure you are using the most recent version.

If you have any other questions, please feel free to contact us with you have any problems with CloneDVD: Note: If you bought our product by SWREG, Regnow or Avangate platform, please visit these link to view the details of your order: If you have any other questions, please feel free to contact us with Lookup - Retrieve Registration Code:

If you need to reinstall CloneDVD to another PC, you need to reset your license code. CloneDVD license limits one install per computer, you can no register the software on more than one PC.

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